As mentioned earlier, Customer expectations have changed. Customers want immediate feedback, instant solutions, and access to their IT and No-IT infra to solve their problems. For businesses, it can be costly and sometimes might not be feasible due to various reasons. Many companies have segregated their system themselves to complete their own stack. It is challenging and sometimes a big headache for the companies when they have different systems operating on different platforms but each system plays an integral part in the business. This creates a loss in data, un-integrated information, and severe issues in terms of system comparison and issue resolution.

Hyphen is our solution to all your integration issues and provides a unified solution to our customers. It acts as a bridge and creates communication pathways between multiple systems, between IT and Non-IT systems – allowing smooth communication, data sharing, and integration. Be it IT Service Management or reporting or infrastructure monitoring, Hyphen is your one-stop solution for all your needs for integrated systems.

Hyphen is our solution as an iPaaS – Integration Platform as a Service. Integration Platform as a Service or iPaaS, as per Gartner, is a suite of cloud services enabling development, execution, and governance of integration flows connecting any combination of on-premises and cloud-based processes, services, applications, and data within individual or across multiple organizations.