Here we are back again with another super hero from the HyphenVERSE – HyphenMON. Now what does this super hero do? Is it a centralised monitoring tool? You bet it is. Does it offer synthetic monitoring? You bet it does. Does it monitor infrastructure and applications? With elan! How about deduplication and correlation? That is where it shines. 

When we talk of centralised monitoring, think of a situation where there are multiple third party tools that are disparate, or operate in silos. Our friend HyphenMON powered by HyphenX finds itself absolutely at home in such a situation by connecting with these tools via APIs. It provides a unified event console by consolidating all event and performance data in a single pane of glass. 

Before an army goes into war, it simulates / games a war so that in the event of war it know how it will perform. Synthetic monitoring that HyphenMON performs helps you assess how a system (like a website) will respond to both usual and unusual / infrequent requests before being made ‘live’. tests websites on 2 parameters – availability and performance. 

Availability monitoring is about website’s uptime or accessibility to users. Performance monitoring is essentially checking the website’s speed to load and frontend and backend connection speeds. If it is a net banking for example, HyhenMON can monitor how soon is a user able to make online payments, or add / delete beneficiaries. If it is online retail or e-retail, then it can monitor user interactions while making product selections, shopping carts, payment systems etc. 

The same synthetic monitoring can also be used on live website / website under production. 

If there is any device on network, HyphenMON will monitor and report accurately and in real time in case there is a issue. Is a database available or not available? Is an application online or offline? Is a server / router / storage / switch / access point / end available or not available? How about calls / queries that are taking longer than the threshold? Like we said, infrastructure and application monitoring are right up its alley.

Now imagine a situation where there is an alert created in the system due to some incident. Let us say that when your existing monitoring tool checks-in to see if the incident is resolved, and finds it unresolved, what does it do next? Create another alert? Not a smart thing to do. HyphenMON  does not create new alerts for the same unaddressed problem (deduplication), it only increases the count – smart thing to do. 

Let us explain its correlation superpowers with examples. Correlation based on root cause – if an application requires 3 servers to run, and if one of them is down, the conditions can be set not to declare this as P1 severity as long as the app is running. Here’s an example of deduplication working with correlation – So let us say that out of 5 switches connected to a router, one goes down. HyphenMON does not create multiple alerts.    

HyphenMON is highly allergic to downtime or performance drop (slowness, missing content, error). Why? Because they can cause serious damage to business – loss of revenue in the case of online business models, or end user dissatisfaction in the case of internal users. With HyphenMON you can detect such anomalies before they become catastrophes and take corrective action in time. HyphenMON issues alerts to designated support team for corrective action as soon as it detects them. Its workflow is simple:

  1. Collect data
  2. Evaluate collected data
  3. Track problems
  4. Send email or text or perform remote action

Did we tell you that we write custom APIs and scripts wherever needed to fetch data from legacy systems, or to integrate with legacy systems or non IT? We didn’t earlier? Well just now we did. What kind of integrations? Event to event based integration, event to ticket based integration, unidirectional Integration, bidirectional Integration, REST API / Web service / socket based Integration – you name it, HyphenMON does it.

Progress monitoring is monitoring progress.

I picked up this stuff on application / website monitoring from a cmpetitor’s website. Does our product have similar features? 

Our URL sequence monitoring capability allows you to keep track of several webpages in a sequence. For example, if a user starts on a shopping cart page and goes through checkout and payment pages, every page is monitored in the sequence it was clicked. The availability, health, response time and page size of all the URLs within the sequence can be viewed for a deeper understanding into a visitor’s digital journey through your website. Applications Manager also lets you monitor internet URLs individually where you can get a detailed performance breakup of each page.

While URL monitoring can help detect performance issues when thresholds are violated, analytics can help you forecast performance for better long-term planning. Applications Manager’s website URL monitoring tool uses forecasting powered by machine learning to predict future growth trends for various attributes of your URLs. The trend analysis report offers heat maps and charts for granular analysis, as well as historical performance analysis of various attributes.